Terms & Conditions
Meduc8ion are doing their part to encourage an environmentally sustainable workplace. Therefore, any resources required will be provided, unless stated on your booking confirmation. Any learning material will be emailed, along with your certificate on completion of the course. Any additional paper copies of your certificate will chargeable at £10 and can be provided retrospectively. Please get in touch if this is something you require.
In order to confirm your place on the course, we require a deposit at point of booking. This is made payable by bank transfer/cheque. When making a booking, you will receive a confirmation email, an invoice and instructions on how to make payments. The easiest way to book a place on the course is via the website.
Full payment will be required no later than 4 weeks prior to the start of your course date. This can be done in full at point of booking. Alternatively, by bank transfer in instalments that suit you best.
Please note, all prices quoted are inclusive of 20% VAT and will be shown on your invoice.
Rescheduling & Cancellations:
As part of our service and your right as a consumer, we offer a 14-day period after confirmation of booking, should you wish to cancel your place on the course. We will issue a full refund for any payments you have made, including your deposit.
Any cancellations made outside of this 14-day period, up until 14 days prior to starting your course, will be chargeable to your deposit of £200. However, you may reschedule your place within this period, to a later date at no extra cost.
Any cancellations made up to 14 days before the start of your course date will be fully chargeable. Please contact us should you need to discuss this further.
Any amendments/cancelations to your booking are required to be sent in writing to firstname.lastname@example.org and must be acknowledged. Please note that failure to cancel in writing and/or failure to attend, any payments already made will not be refundable and any outstanding balances will still be due.
Meduc8ion reserve the right to reschedule or cancel a training course if necessary, for any reason beyond our control. This can include adverse weather conditions, tutor illness and major traffic delays etc. In this event, we hope to provide at least 14 days’ notice with a new alternative date/time at the earliest opportunity with no further costs.
It is the responsibility of the learner to ensure they are prompt, and allow for adequate travel time to avoid traffic/accident/weather delays etc. The tutor must be informed of any unforeseen delays/absence to the duration of the course, to avoid any delays for other learners. Any information/time missed on the course will still be chargeable at full as stated on your invoice.