As part of our service and your right as a consumer, we offer a 14-day period after confirmation of booking, should you wish to cancel your place on the course. We will issue a full refund for any payments you have made, including your deposit.

Any cancellations made outside of this 14-day period, up until 14 days prior to starting your course, will be chargeable to your deposit of £200. However, you may reschedule your place within this period, to a later date at no extra cost.

Any cancellations made up to 14 days before the start of your course date will be fully chargeable. Please contact us should you need to discuss this further.

Any amendments/cancellations to your booking are required to be sent in writing to admin@meduc8.co.uk and must be acknowledged. Please note that failure to cancel in writing and/or failure to attend, any payments already made will not be refundable and any outstanding balances will still be due. You can reschedule your place within this period, to a later date at a cost of £75.

Meduc8ion reserve the right to reschedule or cancel a training course if necessary, for any reason beyond our control. This can include adverse weather conditions, tutor illness and major traffic delays etc. In this event, we hope to inform you as soon as possible with notice of a new alternative date/time with no further costs.

It is the responsibility of the learner to ensure they are prompt, and allow for adequate travel time to avoid traffic/accident/weather delays etc. The tutor must be informed of any unforeseen delays/absence to the duration of the course, to avoid any delays for other learners. Any information/time missed on the course will still be chargeable at full as stated on your invoice.

All tickets purchased for our webinar are non-refundable. Failure to attend the webinar due to personal reasons, missed notifications, or technical difficulties on your end does not make you eligible for a refund or rescheduling.